Our Policies

Upcoming Changes Effective as of 12/20/20

Not Financial Advice Disclaimer, Information Disclaimer and Indemnification

Trading Cryptocurrencies, as well as other assets, is not appropriate for all investors or traders. Trading can be inherently risky. You should carefully consider whether trading cryptocurrencies is right for you based on your current circumstances. By using any service or information produced by Poobah Crypto Services (“PCS”) you acknowledge that you have not sought after any financial, tax, investment, legal, or any other professional advice from PCS and that PCS has not provided such advice to you. PCS, or any of its representatives, is neither a Registered Investment Advisor, Commodity Trading Advisor ("CTA"), Authorized Financial Advisor ("AFA"), or any kind of advisor.

 

You agree and acknowledge that any service, information, signal, indicator, video, tool, scanner, or anything provided to you by PCS is not, and not intended to be an interpretation to enter any trading or investing transaction, financial advice, recommendation, or strategy and is meant entirely without question to be used as an informational/educational service. You acknowledge that it is entirely, 100% your decision to determine if anything provided to you by PCS should be used and accept all liability in doing so. As such, you acknowledge and agree that PCS is not responsible for your use of any information that you obtain through this service.

 

You understand and agree that past performance or results of any service, information, signal, indicator, video, tool, scanner, or anything provided to you by PCS whether actual or hypothetically “back-tested” is neither indicative of future performance or success and does not guarantee any future results.

 

PCS will do it’s best to provide data and information that is accurate, however, this is not a guarantee that it will be, and may at times be incorrect. You acknowledge and agree that by using any service, information, signal, indicator, video, tool, scanner, or anything provided to you by PCS, that you are accepting all liability and responsibility for determining whether or not to use such things.

Finally, you acknowledge and agree that PCS is not responsible for the content of 3rd party affiliates/companies/individuals or any manner that incorporates PCS information/tools into their platform/business/strategy, etc (anything that includes PCS outside of PCS) and you accept full responsibility, risk, and liability as a result of using their services.

Based on the foregoing, you agree that you will not hold PCS responsible or liable for any losses associated with anything related or provided to you by PCS. In the event that any claims, suits, actions, damages, liabilities, obligations, losses, or expenses (this also includes reasonable attorney’s fees) arise out of or relate to the exchange between PCS and you, any service, information, signal, indicator, video, tool, scanner, or anything provided to you by PCS, you agree to indemnify and hold PCS harmless therefrom.

 

This short proclamation cannot disclose all the risks and other aspects of trading cryptocurrency as well as using these services. You should consult with your financial advisor prior to trading as well as using these services.

Payment Terms

Subscriptions are stated exclusive of any taxes, levies, duties, or similar governmental assessments of any nature, including, for example, value-added, sales, use or withholding taxes, assessable by any jurisdiction (collectively, “Taxes”). You the user will be responsible for paying all Taxes associated with its purchases, except for those taxes based on our net income. Should any payment for the Services be subject to withholding tax by any government, the user will reimburse us for such withholding tax.

Refund Policy & Compensation

Due to Poobah Crypto Services ("PCS") being used as a consumable service and the varying degree of Bitcoin prices as well as mining fees, other fees, etc refunds will not be granted unless required by applicable law or as determined by PCS on a case by case basis. Services are "as is" in nature with no guaranteed use/uptime. If however, Poobah Crypto Services has technical difficulty and service is lost, we may at our own discretion opt to increase subscription time where necessary.

  1. In the event that a user receives a refund or partial refund, PCS will deduct any necessary fees to cover the transaction/facilitation of the refund from the amount refunded. PCS will not be responsible for these fees.

  2. ​A partial refund will be calculated by the total subscription given minus the subscription time consumed by the user.

  3. Refunds will be paid out in BTC at the same rate that was applied at the time of purchase.

  4. Subscriptions that were purchased at a discounted price will be refunded at the discounted price, or at the market rate, whichever is lower. (Meaning if a user pays .00225 BTC for a subscription but the market price is now .0045, the user would not receive .0045, but .00225)

  5. If a user from EU or Turkey (upon proof of residency) contacts support with a corresponding request and has not yet used the service (Logging into the services counts as using the service), granted that no more than 14 days have passed since the purchase, the full cost of the subscription will be provided in accordance with paragraph 1 and paragraph 4.

  6. Users may only take advantage of a refund for a disputed payment once. If any refund is made, you waive your right to further challenge a refund dispute with Poobah Crypto Services and or associated payment gateways.

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